Sitemap » D

• Do reviews from my social profiles show up in the HQ list immediately?
  Our software pulls reviews from native social profiles about every four hours.  
• Do my review responses post immediately?
  Yes, our software has the capability to post review responses immediately after they are sent in Optimize HQ.  
• Do ‘drafts’ get deleted after a certain amount of time?
  No, your drafts will be stored as long as you are an Optimize HQ user.
• Does NAPA Gold Certification stay with the location if the shop is sold?
  Yes, the certification stays with the location (location ID, formerly known as CMNO) as long as the business information, including the location, does not change.