The Co-Op brand that a dealer is using is listed on the Product. You can find this information in the “Customer Info” section under “Coop Type” and “Coop Percentage”.

Occasionally a dealer might be using one Co-Op for social media service and another for Ad Budget or Website. Each product should have their own Co-Op label.

Should there be any other special Co-Op instructions, it may be noted in the “Important Service Notes” section or under the Co-Op Notes section, especially if the Account is switching Co-Op throughout the year, like some Tire Pros accounts have done in the past. Please do not edit these sections as they’re important to make sure correct service is being given to these Co-Op dealers.

For Tire Pros accounts, when the IO is received for the year, a note is made under Co-Op Notes to indicate changes during the year on services or Co-Op and the ACDM is notified via Chatter. It is then up to the ACDM to create tasks for themselves should they need to change the ad case at all going forward. For any changes that aren’t indicated on the original IO, the ACDM will be notified as soon as they are received, such as a Revised IO or last-minute IO for the next year.

For Tire Pros accounts, once Product is in Fulfillment or Live, you can reference the current IO for the year for the Co-Op changes as well.