Our role is to ensure the dealer’s pages/website meet any criteria needed to be approved for Co-Op, as well as help the dealer submit their claims for reimbursement with Michelin or send screenshots to Tire Pros.

A dealer might have questions about the amount of funds they have, when they can expect their reimbursement, what tier they are in, or why we don’t know what they have available in their fund. Since these questions have to do with their actual account with the tire brand, and involve secure financial information, we do not have access to this knowledge. They are required to contact their Michelin/Bridgestone/Conti/Tire Pros rep for more information. Michelin dealers can log on to their Michelin Dealer Connect account, as well.

While we will always do our best to help where we can, certain things must be done by the dealer.
We are not the Co-Op police. Once a claim is submitted, that is the end of ODM’s involvement until the next submission is to be made.

All questions the dealer has regarding their Michelin funds can be directed to Channel Fusion (contact info at the end of this document). Questions regarding their Bridgestone funds can be directed to their Bridgestone Rep, whom they should have contact info for. Questions regarding Conti funds can be directed either to their Rep or to their Tire Pros RAM.