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Where can I see all
reviews
marked as ‘Response Exception’?
Use Filter dropdown -> Review Exceptions’ ...
Can I attach my website
reviews
to respond to them within HQ as well?
This is not currentlyt a feature available within Optimize HQ. ...
In the
Reviews
tab, I do not see my social profile listed under ‘All Locations’,
If your business is not showing under the All Locations dropdown, you have not successfully added your businesses’ social profiles ...
Under ‘
reviews
’ and ‘social insights’ the Location Name drop-down is blank, why is this happening?
Your social profiles were not successfully connected to Optimize HQ. ...
Can my website
reviews
be added to the ‘review’ analytics?
No, this is not a functionality that we currently offer within Optimize HQ. ...
I just received a 5-star review on my social profile today, but it is not
Once the review is available within Optimize HQ, the review will be factored into the review analytics. Social profile
reviews
...
How do I toggle between multiple businesses or locations to see social insights and
reviews
?
Use the Location Name dropdown box to select the desired business or location. ...
How do I edit the defaulted date range on either the Social Insights or
Reviews
?
Click in the Date box to edit the time frame from the defaulted Last 90 Days date range. Feel free ...
Why do I only have the option of ‘compare to’ a date range for ‘social
This is currently not a feature within Optimize HQ. ...
2024 NAPA Gold Marketing Funds
NAPA Gold Certified shops can choose between two options with Optimize to fit their online needs Facebook Advertisement: Promote your NAPA ...
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