24 search results

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  What is the difference between ‘Review’ Analytics and ‘Social Insight’ Analytics?
  The Review tab under Analytics shows how many reviews have been received on which attached social profiles, the ratings of ...
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  I don’t believe I have a MechanicNet listing, why is this showing on my ‘review’
  This is showing as an option for our clients who have integrated MechanicNet review management within their services with Optimize ...
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  2024 NAPA Gold Marketing Funds
  NAPA Gold Certified shops can choose between two options with Optimize to fit their online needs Facebook Advertisement: Promote your NAPA ...
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  Content SOP
  An SOP describing content best practices, including the naming convention standards for content Service Lists and Decks. Naming Conventions Decks and Service ...
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  Epicor FAQs
  What is the set-up fee for Epicor services? The Epicor set-up fee is typically $500, but our clients receive $500 off ...
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  How do I mark a review as ‘done’ (to remove it from the list) if
  Toggle on the Response Exception slider Add the required exception reason Select Add  ...
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  Can I delete a review from my social profiles using HQ?
  No, this feature must be utilized directly on the social profiles.   ...
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  Where can I see all reviews marked as ‘Response Exception’?
  Use Filter dropdown -> Review Exceptions’   ...
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  Can I disable review response ‘generation’ for other users within HQ?
  This feature will be available to all location users.   ...
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  Can my website reviews be added to the ‘review’ analytics?
  No, this is not a functionality that we currently offer within Optimize HQ.   ...

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