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Content Naming Convention
‘Client name from Salesforce – Facility ID found in Salesforce’ There is a space, dash, space between the two pieces of ...
WHO PAYS OUT THE FUNDS TO THE DEALER WHEN THEY CLAIM CO-OP?
First, if a dealer doesn’t know where his reimbursement or funds come from, they should get in touch with their ...
HOW DO I KNOW WHAT CO-OP A DEALER IS USING?
The Co-Op brand that a dealer is using is listed on the Product. You can find this
information
in the ...
HOW DO WE KNOW IF A DEALER HAS MICHELIN FUNDS TO USE?
The short answer: Ask them! A dealer should know how much they have available to use because they have access ...
MY DEALER IS BRIDGESTONE BUT DOESN’T KNOW THEIR TIER. WHO CAN HELP?
If your dealer does not know what tier they’re in, the dealer will have to contact their Bridgestone Rep as ...
Can we ask our customers who view our social media posts to leave a review
No, you cannot ask viewers to leave a review on Yelp, but you can tell them to check out your ...
Account Transfer Email Template
Dear NAME , I would like to take the time to introduce myself as your
new
Account Manager. I am looking ...
If a customer updates their review on the social profile, will I get notified through
Currently this is not a feature available within our review notification system. The review will be repopulated under the Reviews ...
I see a review on my social profile that is not showing in HQ, why
Our system pulls in
new
reviews from the platforms about every four hours. If the review was left within the ...
How long does it take from clicking ‘send’ to showing up on my social profiles?
No, the default should be to send the
new
post to drafts. ...
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