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  • BlueTie Email – New email with Enterprise already created
    Website Update is needed. Double check the subscription product in Salesforce Login into Bluetie: https://extranet.bluetie.com/index.html?msg=sessiontimeout Click on Enterprises on the left-hand corner ...

  • Getting Started in Optimize HQ
    Step 1: Create Users Begin by creating user accounts for all individuals who will be using Optimize HQ. Select Management > Users ...

  • Go Live SOP
    Notification of New Account Receive via Chatter and/or email after the initial Onboarding client call.  If the Product services include posting, ...

  • ACCOUNT UPDATE SOP
    Account Update Cases are the only Setup Case anyone outside the Onboarding Department can create. These cases are created when ...

  • NAPA Gold Solution SOP
    Gold Fund Products & Service Implementation Client claims funds via NAPA Member Site (member.napaautocare.com) Open Member Site > Gold Program > Gold ...

  • AutoNet TV – Upsell
    Create the product in Salesforce. Please reference here on how to create a product Fill the form out from Optimize Garage: ...

  • Am I able to send a post instantly without selecting Schedule or Deck?
    Yes, create the desired post under the Create Post tab then select Send to have the post go to your ...

  • NAPA Gold Funds - Internal Process
    Gold Fund Products & Service implementation Client claims funds via NAPA Member Site ( https://member.napaautocare.com/ ) Open Member Site > Gold Program ...

  • Tire Pros IO Process
    Tire Pros IO Process AC’s IO Responsibility: Once IO is received by AC: Accounting will build product(s) in SF and verify payment(s) Note if ...

  • WHAT ARE THE REQUIREMENTS FOR BRIDGESTONE CO-OP?
    50% Banners must be created by our graphics team to ensure that they meet the requirements. Banners on FB and TW(X) ...