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  • HOW DO I KNOW WHAT CO-OP A DEALER IS USING?
    The Co-Op brand that a dealer is using is listed on the Product. You can find this information in the ...

  • TireConnect – New Sale
    1.       Create the product in Salesforce. 2.       Fill the form out on Optimize Garage: https://tireconnect.wufoo.com/forms/zxuelop014gk02/ a.       View the reference sheet on how ...

  • If TSM sells an ad product on their 30-60-90 call, what do they do with
    Create the Product in Salesforce Chatter the assigned AC to notify of the upsell ...

  • Tire Pros IO SOP
    AC’s IO Responsibility: Once IO is received by AC: Accounting will build product(s) in SF and verify payment(s) Note if there is any ...

  • High Risk Clients SOP
    When a client is considered high risk: Working with another 3rd party marketing company Expresses a concern/frustration about our program Asks for a ...

  • NAPA Gold Solution SOP
    Gold Fund Products & Service Implementation Client claims funds via NAPA Member Site (member.napaautocare.com) Open Member Site > Gold Program > Gold ...

  • BlueTie Email – New email with Enterprise already created
    Website Update is needed. Double check the subscription product in Salesforce Login into Bluetie: https://extranet.bluetie.com/index.html?msg=sessiontimeout Click on Enterprises on the left-hand corner ...

  • ARC Setup – Website Department
    ARC can be a new sale or an upsell New Sale – will be part of the build case Upsell – a ...

  • AutoNet TV – New Sale
    Create the product in Salesforce. Please reference here on how to create a product Fill the form out from Optimize Garage: ...

  • AutoNet TV – Upsell
    Create the product in Salesforce. Please reference here on how to create a product Fill the form out from Optimize Garage: ...