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  WHAT ARE THE REQUIREMENTS FOR MICHELIN CO-OP?
  Important: Only dealers on the BDF Program at Michelin are accruing funds that can be reimbursed with services from ODM. ...
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  High Risk Clients SOP
  When a client is considered high risk: Working with another 3rd party marketing company Expresses a concern/frustration about our program Asks for a ...
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  BlueTie Email – New email with Enterprise already created
  Website Update is needed. Double check the subscription product in Salesforce Login into Bluetie: https://extranet.bluetie.com/index.html?msg=sessiontimeout Click on Enterprises on the left-hand corner ...
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  Quick Tasks Q&A
  Can I set these up for reoccurring tasks? Not currently. This is set up to just quickly log an action that ...
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  Coaching Call Attempt SOP
  Quarterly Coaching Call Attempt Process Appointment Setting Attempts Steps: 1st Attempt – Scheduling Email template sent on the first working day of ...
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  WHAT IS ODM’S ROLE IN THE CO-OP PROCESS?
  Our role is to ensure the dealer’s pages/website meet any criteria needed to be approved for Co-Op, as well as ...
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  WHO PAYS OUT THE FUNDS TO THE DEALER WHEN THEY CLAIM CO-OP?
  First, if a dealer doesn’t know where his reimbursement or funds come from, they should get in touch with their ...
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  WHEN IS THE LAST DAY FOR A DEALER TO USE THE PREVIOUS YEAR’S FUNDS?
  Michelin funds are now “Use it or Lose it”. Funds are eligible from Jan 1-Dec 31 of the year they’re ...
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  Multi-Location 2024 Package Optional Standard Ads Renewal Process SOP
  MULTIPLE LOCATION STANDARD AD BUDGET RENEWAL PROCESS Current multiple location clients with a Standard Meta Advertising budget have the choice to ...
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  Yelp Recommended Language and Talkpaths
  INSTEAD OF WE RECOMMEND “When you’ve had a successful relationship with a client, email or text them asking for a review of your ...

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