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  Warm Sales Transfer SOP
  An Optimize Territory Sales Representative sells a new client on our services. The new client begins the Onboarding process. Onboarding Initial Call ...
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  Can I default new message settings to always send to a queue or schedule?
  No, the default should be to send the new post to drafts. ...
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  What are the best practices when adding new message boxes?
  Click the Schedule or Deck options prior to creating new post messages.   ...
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  How do I add multiple images to one post?
  Under the Create Post tab, click the paper clip icon under the new message window to add all desired images ...
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  Why does it show ‘Original’ ‘Facebook’ ’Google’ etc when creating a new message?
  These are new post windows to view how the post will be formatted on different social profiles depending on each ...
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  2024 DAILY GOALS & EXPECTATIONS: Account Consultant – Digital Media
  Goals and expectations are set as a minimum requirement. Your success will be found when you exceed thesenumbers. These goals ...
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  Content SOP
  An SOP describing content best practices, including the naming convention standards for content Service Lists and Decks. Naming Conventions Decks and Service ...
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  Website Quarterly Update Examples/Suggestions
  Change out of hero image/video on homepage (video must be less than 15 seconds) - needs to be enticing/welcoming Change out ...
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  ACCOUNT UPDATE SOP
  Account Update Cases are the only Setup Case anyone outside the Onboarding Department can create. These cases are created when ...
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  WHAT ARE THE REQUIREMENTS FOR MICHELIN CO-OP?
  Important: Only dealers on the BDF Program at Michelin are accruing funds that can be reimbursed with services from ODM. ...

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