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  Website Quarterly Update Examples/Suggestions
  Change out of hero image/video on homepage (video must be less than 15 seconds) - needs to be enticing/welcoming Change out ...
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  ACCOUNT UPDATE SOP
  Account Update Cases are the only Setup Case anyone outside the Onboarding Department can create. These cases are created when ...
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  WHAT ARE THE REQUIREMENTS FOR MICHELIN CO-OP?
  Important: Only dealers on the BDF Program at Michelin are accruing funds that can be reimbursed with services from ODM. ...
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  WHAT IS THE TIMELINE FOR MICHELIN CO-OP SUBMISSION?
  If your question is “When do they get reimbursed for their funds?”, the answer is simply “There’s no way to ...
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  WHEN IS THE LAST DAY FOR A DEALER TO USE THE PREVIOUS YEAR’S FUNDS?
  Michelin funds are now “Use it or Lose it”. Funds are eligible from Jan 1-Dec 31 of the year they’re ...
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  Content Tools
  Content Tools: Bitly - https://bitly.com/ shorten URLs when needed for post copy character restrictions Can hinder SEO value  Provides reporting on link clicks Google Marketing ...
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  ARC Setup – Website Department
  ARC can be a new sale or an upsell New Sale – will be part of the build case Upsell – a ...
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  What is Syndicated Content (Instagram)?
  Syndicated content is content that is republished on multiple websites or platforms. The goal is to increase the reach and ...
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  Account Transfer Email Template
  Dear NAME , I would like to take the time to introduce myself as your new Account Manager. I am looking ...
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  If a customer updates their review on the social profile, will I get notified through
  Currently this is not a feature available within our review notification system. The review will be repopulated under the Reviews ...

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