NAPA Gold Solution SOP
Gold Fund Products & Service Implementation
Client claims funds via NAPA Member Site (member.napaautocare.com)
Open Member Site > Gold Program > Gold ...
Go Live SOP
Notification of New Account
Receive via Chatter and/or email after the initial Onboarding client call.
If the Product services include posting, ...
Epicor FAQs
What is the set-up fee for Epicor services?
The Epicor set-up fee is typically $500, but our clients receive $500 off ...
What is included with Epicor Service CRM?
CRM Reminders Email - Unlimited
Closed Loop Marketing
Broadcast Texting 1000 per month
Frequency Report
OBD4 Business Dashboard (Epicor’s customer dashboard)
Google Review Text - ...
Michelin Weekly Posts SOP
Have a Deck labeled ‘Michelin Weekly Posts’
The Deck settings should be set to ‘Recycle messages’
Select the Deck to post one ...