NAPA Gold Solution SOP

Gold Fund Products & Service Implementation

Client claims funds via NAPA Member Site (member.napaautocare.com)

  • Open Member Site > Gold Program > Gold Marketing Funds > Click Here to Redeem this Offer (Under Correct Option) > Fill out form (form is set up for new customers, they can enter any date in the preferred contact date)
  • Funds claimed are then sent to our internal Accounting Department
    • Accounting will chatter the corresponding AC that Gold Funds were received for the following product.
      • If there is not a Subscription Product Created, AC must create the product within 1 business day.
  • Services Begin
    • Annual Facebook Ads: Create Ad Case
      • Subject: NAPA Gold – Annual
      • Ad End Date: 1 year, minus a day from Ad Start Date
      • Ad Goal: Consideration
      • Ad Objective: Video Views
      • Description: NAPA Gold Ad – Annual
      • Ad Graphics: Stock Photos
      • Budget/Suggested Cost: NAPA Gold Ad Spend Full Budget
      • Suggested Wording – [Option #] (example: Annual 3)
      • Compliance Type: NAPA GOLD
    • Seasonal Facebook Ads: Create Ad Case
      • Subject: NAPA Gold – Seasonal [Season]
      • Ad End Date: 3 months from ad start date.
      • Ad Goal: Consideration
      • Ad Objective: Video Views
      • Description: NAPA Gold Ad – Seasonal
      • Ad Graphics: Stock Photos
      • Budget/Suggested Cost: NAPA Gold Ad Spend 3 Month Budget
      • Suggested Wording – [Option #] (example: Seasonal 3)
      • Compliance Type: NAPA GOLD
    • Reputation Management
      • Verify Services are added to the portal.
      • Review Responding Begins when Product is Live

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