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  Go Live SOP
  Notification of New Account Receive via Chatter and/or email after the initial Onboarding client call.  If the Product services include posting, ...
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  WHAT ARE THE REQUIREMENTS FOR MICHELIN CO-OP?
  Important: Only dealers on the BDF Program at Michelin are accruing funds that can be reimbursed with services from ODM. ...
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  Content SOP
  An SOP describing content best practices, including the naming convention standards for content Service Lists and Decks. Naming Conventions Decks and Service ...
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  Client Referral Credit SOP
  If a current Optimize client refers a potential client to Optimize, the existing client that referred is eligible for a ...
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  Tire Pros IO Process
  Tire Pros IO Process AC’s IO Responsibility: Once IO is received by AC: Accounting will build product(s) in SF and verify payment(s) Note if ...
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  Website Quarterly Update Examples/Suggestions
  Change out of hero image/video on homepage (video must be less than 15 seconds) - needs to be enticing/welcoming Change out ...
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  CAN A DEALER USE 2 Co-Ops TO PAY FOR SERVICES WITH ODM?
  Short answer: No. Only 1 Co-Op brand may be claimed for 1 service/product with ODM at a time. However, A dealer ...
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  WHAT ARE THE REQUIREMENTS FOR BRIDGESTONE CO-OP?
  50% Banners must be created by our graphics team to ensure that they meet the requirements. Banners on FB and TW(X) ...
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  Tire Pros IO SOP
  AC’s IO Responsibility: Once IO is received by AC: Accounting will build product(s) in SF and verify payment(s) Note if there is any ...
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  Epicor FAQs
  What is the set-up fee for Epicor services? The Epicor set-up fee is typically $500, but our clients receive $500 off ...

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