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  • Warm Sales Transfer SOP
    An Optimize Territory Sales Representative sells a new client on our services. The new client begins the Onboarding process. Onboarding Initial Call ...

  • Content SOP
    An SOP describing content best practices, including the naming convention standards for content Service Lists and Decks. Naming Conventions Decks and Service ...

  • NAPA Gold Funds - Internal Process
    Gold Fund Products & Service implementation Client claims funds via NAPA Member Site ( https://member.napaautocare.com/ ) Open Member Site > Gold Program ...

  • Client Referral Credit SOP
    If a current Optimize client refers a potential client to Optimize, the existing client that referred is eligible for a ...

  • Multi-Location 2024 Package Optional Standard Ads Renewal Process SOP
    MULTIPLE LOCATION STANDARD AD BUDGET RENEWAL PROCESS Current multiple location clients with a Standard Meta Advertising budget have the choice to ...

  • Reference sheet for the TireConnect Form
    ODM Account Manager: Who is filling this form out. This also is the person who put the product(s) in Salesforce Lead Information: Company ...

  • How to pitch Yelp products
    Position ODM as a Yelp Partner and all of the things that come with it! Dedicated Support (Peter Huber phuber@yelp.com) Advanced Reports ...

  • Go Live SOP
    Notification of New Account Receive via Chatter and/or email after the initial Onboarding client call.  If the Product services include posting, ...

  • 2024 NAPA Gold Marketing Funds
    NAPA Gold Certified shops can choose between two options with Optimize to fit their online needs Facebook Advertisement: Promote your NAPA ...

  • Negative Review Responses
    An SOP describing the standard for responding to clients’ negative reviews. Screenshot the negative review and insert into an email to ...