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  • Go Live SOP
    Notification of New Account Receive via Chatter and/or email after the initial Onboarding client call.  If the Product services include posting, ...

  • Content SOP
    An SOP describing content best practices, including the naming convention standards for content Service Lists and Decks. Naming Conventions Decks and Service ...

  • WHAT ARE THE REQUIREMENTS FOR BRIDGESTONE CO-OP?
    50% Banners must be created by our graphics team to ensure that they meet the requirements. Banners on FB and TW(X) ...

  • WHAT ARE THE REQUIREMENTS FOR MICHELIN CO-OP?
    Important: Only dealers on the BDF Program at Michelin are accruing funds that can be reimbursed with services from ODM. ...

  • WHAT DO I NEED TO GET FROM MY DEALER AND WHAT ARE THE REQUIREMENTS FOR
    *Important* We cannot just slap a logo on a graphic to boost for Bridgestone and Michelin (or any other brand). ...

  • NAPA Gold Solution SOP
    Gold Fund Products & Service Implementation Client claims funds via NAPA Member Site (member.napaautocare.com) Open Member Site > Gold Program > Gold ...

  • Quick Tasks Q&A
    Can I set these up for reoccurring tasks? Not currently. This is set up to just quickly log an action that ...

  • Website Update Case Checklist
    Include all in one update case with appropriate heading – Q1 updates, February Updates, Spring Updates, Etc. Include images or graphic ...