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What is the difference between ‘Review’ Analytics and ‘Social Insight’ Analytics?
The Review tab under Analytics shows how many reviews have been received on which attached social profiles, the ratings of ...
I just received a 5-star review on my social profile today, but it is not
Once the review is available within Optimize HQ, the review will be factored into the review analytics. Social profile reviews ...
Why are the ‘Social Insight’ Analytics and the social profile analytics directly on the listings
Optimize HQ is a third-party software so we have the ability to provide information and insights as the platforms release ...
Getting Started in Optimize HQ
Step 1: Create Users Begin by creating user accounts for all individuals who will be using Optimize HQ. Select Management > Users ...
I don’t believe I have a MechanicNet listing, why is this showing on my ‘review’
This is showing as an option for our clients who have integrated MechanicNet review management within their services with Optimize ...
Can my website reviews be added to the ‘review’ analytics?
No, this is not a functionality that we currently offer within Optimize HQ. ...
How to pitch Yelp products
Position ODM as a Yelp Partner and all of the things that come with it! Dedicated Support (Peter Huber phuber@yelp.com) Advanced Reports ...