What is the set-up fee for Epicor services?
- The Epicor set-up fee is typically $500, but our clients receive $500 off Epicor set-up due to our partnership.
What can Epicor offer NAPA Auto Part stores?
- Epicor has a program called Eagle that is specific to NAPA Parts. This is currently not part of our partnership with Epicor.
What if the client is already working with Epicor? Can we move that service over to Optimize?
- As an Epicor partner, we are not able to move an existing Epicor client’s services underneath ODM.
What does the postcard fee entail? ('Promotional postcards billed directly to customer')
- $1.19 per postcard billed directly to our client from Epicor.
What is everything included in the service?
• CRM Reminders Email - Unlimited
• Closed Loop Marketing
• Broadcast Texting 1000 per month
• Frequency Report
• OBD4 Business Dashboard (Epicor’s customerdashboard)
• Google Review Text - Unlimited
• Day of Service Text - Unlimited
• Additional fee for Post Cards - $1.19 each
• CRM Text included
Where do we fill out our internal lead form for clients who are interested in Epicor?