Getting Started in Optimize HQ

Step 1: Create Users

  • Begin by creating user accounts for all individuals who will be using Optimize HQ.
    • Select Management > Users > Add User (Upper right corner)
  • Assign appropriate roles and permissions based on their responsibilities.

Step 2: Create Companies/Locations

  • Set up your companies and locations within Optimize HQ.
    • Select Management > Locations > Add Company/Location (Upper right corner)
  • This step ensures accurate organization and management of data.

Step 3: Create Social Profiles

  • Connect your social media accounts by creating social profiles within Optimize HQ.
    • Select Social Profiles > Social Pages > Add Service (Upper right corner)
  • This allows seamless integration with various platforms.

Step 4: Choose Your Path

Option A: Answer Reviews

  • If your goal is to manage reviews, navigate to the review section.
  • Respond to customer reviews promptly and efficiently.

Option B: Create Posts

  • If your focus is on content creation, head to the post creation section.
  • Schedule posts for future publishing or add them to decks for strategic planning.

Tips and Tricks

  • Efficient Collaboration: Utilize collaboration features like the media library and location users to streamline teamwork.
  • Data Analytics: Leverage Optimize HQ's analytics tools for insights into your social media performance.
  • Automation: Use our content scheduling and posting deck features to automate repetitive tasks, saving time and effort.

Need Help?

  • Access the Help Center in Optimize HQ for detailed instructions.
  • Contact our support team at (651) 410-1414 for personalized assistance.

You can comment on this FAQ

Gravatar
Brooke Glass (2025-01-10 19:06)
I think it would be beneficial to have a screen share here showing this process to show moremake sure clients are getting added properly/what it should look like.