Content in Epicor Service CRM

• Where do we fill out our internal lead form for clients who are interested in Epicor?

  Right click and open this link in a new tab: https://www.optimizegarage.com/epicor-sign-up
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• What is included with Epicor Service CRM?

  CRM Reminders Email - Unlimited Closed Loop Marketing Broadcast Texting 1000 per month Frequency Report OBD4 Business Dashboard (Epicor’s customer dashboard) Google Review Text -
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• What does the postcard fee entail? ('Promotional postcards billed directly to customer')

  $1.19 per post card billed directly to our client from Epicor
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• What if the client is already working with Epicor? Can we move that service over to Optimize?

  As an Epicor partner, we are not able to move an existing Epicor client’s services underneath ODM.
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• What can Epicor offer NAPA Auto Part stores?

  Epicor has a program called Eagle that is specific to NAPA Parts. This is currently not part of our partnership
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• What is the set-up fee for Epicor services?

  The Epicor set-up fee is typically $500, but our clients receive $500 off Epicor set-up due to our partnership. This means
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